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GLS Legal Process Outsourcing™
Strategic tool to access capacity, expertise and disruptive pricing efficiencies
The Problem
Certain work types result in an inefficient consumption of limited legal resources.
Related challenges include:
- all legal teams need to achieve more with less
- low level repeat tasks prevent greater strategic contributions
- you need faster turnaround times on workflows
- whilst cost is important, the work must be done right
- lawyers are generally not experts in workflow engineering
- outsourcing legal tasks to people who do not know your business is frightening
- most legal teams are not operating world-class legal infrastructure
- the business would like your legal team to run 24/7 – but it does not
- if a legal services provider has never been in your shoes, how can they walk your path?
Wouldn’t it be great if a cost-effective solution reflecting superior working practices and innovative legal tech, whilst still using the best lawyers in the world, was available?
The GLS Solution
GLS Legal Process Outsourcing™ is available for legal, procurement and compliance workflow/processes where GLS can markedly improve the client’s legacy performance, capacity and cost outcomes.
Whether it is an individual workflow or an entire function, GLS Legal Process Outsourcing™ brings a unique business process engineering approach to solution definition that provides “business enabling” legal support.
GLS Legal Process Outsourcing™ is a highly differentiated offering – solution delivery is performed in key major locations by world-class lawyers who use cutting edge legal technology, and who get paid market leading salaries.
GLS Legal Process Outsourcing™ returns the performance of key legal workflows to major legal jurisdictions, to sensible timezones and to world-class lawyers used to working in businesses such as yours.
GLS Legal Process Outsourcing™ can be made to work, but it does not work if it is primarily based on accessing a cheap lawyer in India. Our team comes from the likes of Linklaters, Skadden and Allen & Gledhill.
GLS Legal Process Outsourcing™ supports some of the largest MNCs globally whilst remaining cost accessible to smaller, achieved by process efficiency, not by using cheap lawyers unfamiliar with your business.
The costs of any solutions can be expressed by total cost divided by number of human hours. Whilst this tells you ZERO about productivity levels – our cost can be as little as USD129ph
If we cannot significantly improve the time, cost, performance and quality of a workflow/process that you would like supported, we will not offer to do so.
Problem solved.
Solution Deliverables
Our solutions are architected so that taking them back “in-house”, where that makes sense, is readily do-able. GLS is about reducing IHL dependence on service providers and this solution is no different.
We are the most cost-effective world class service provider – our pricing doesn’t reflect an ability to access cheap unrecognised lawyers in foreign locations – it represents process efficiencies derived using world-class lawyers.
Our LPO service is located in Singapore, one of the most recognised international legal jurisdictions globally, as world-class LPO relies on “combined intelligence” – tech + outstanding people.
| Workflow Definition: | We run our diagnostic tools over the target workflow/process that you want improved them. |
| Workflow Optimisation: | We use our business processing engineering competencies to see if the underlying process can be rendered more efficient, as opposed to being merely replicated. |
| Supporting Tools: | We offer a comprehensive arrangement of productivity tools that massively leverage the human support component. These tools, including our A.I. contract review solutions, can be calibrated to your group’s legal policy requirements. |
| Tech Enablement: | The target workflow/process is enabled, hosted and calibrated on a combination of customer/provider technology platforms. |
| Service Levels: | Every workflow/process is wrapped in meaningful SLAs that allow predictability around performance for your business. We will benchmark your historic SLAs and then outperform them. |
| Reporting: | Every GLS solution is backed by empirical data showing the tangible value creation delivered by the solution. Matter status and performance data are readily available. |
| World Class: | Our solutions are only ever resourced by world class lawyers experienced working in leading firms and top in-house positions. |
| Cost Effective: | We are the most cost-effective world class service provider – our pricing doesn’t reflect an ability to access cheap unrecognised lawyers in foreign locations – it represents process efficiencies derived using world-class lawyers. |
| Singapore HQ: | LPO service is located in Singapore, one of the most recognised international legal jurisdictions globally, as world-class LPO relies on “combined intelligence” – tech + outstanding people. |
GLS RPLV Legal Operations Score
This solution’s GLS RPLV impact score:
| Resource Status: | Specialist | Repeater | Formative |
| Ease of Implementation: | Complex | Average | Easy |
| Value Demonstration/Visibility: | Low | Medium | High |
| Productivity Leverage Profile: | Low | Medium | High |
| IHL Line Optimisation: | Single | Multiple | All Lines |
IHL Critical Function Optimisation Targets
This solution enhances performance across the following critical in-house functions:
In-House Legal: Critical Functions / Processes
Legal Operations
Service Provider
GLS has identified 15 critical in-house processes/functions that are present in every world-class legal department. To learn what these functions are, their composition and how they interrelate to deliver efficient legal team performance outcomes - visit here.
