THE REALITY YOU’RE OPERATING IN
Your team must achieve more with less
1Regular capacity stretch
2Fragmented and inefficient processes
3Increasing workloads
4Inconsistent value recognition
5Flat or shrinking legal budgets
6Increasing internal client pressure
7Limited internal resourcing
8Impacted team morale
Working harder won’t fix these issues – but legal ops can.
OUR PLATFORM
The GLS Legal Operations Centre
Our platform offers a complete intelligence led execution support solution to drive better in-house performance and cost outcomes.
Start with free access to the world’s largest body of legal department performance intelligence, structured as a powerful operating system engineered for scalable in-house legal team performance – the GLS Legal Transformation Tube Map.
The interactive Tube Map allows you to visually navigate a world-class legal department, assess where your team stands, and efficiently close identified performance gaps through free access to our intelligence.
When you are ready to turn insights into action, join 25,000+ other like-minded in-house lawyers in the GLS Legal Ops Community for free – the largest group of its kind outside of North America.
Commercial access to world-class execution support, resources, and managed legal services is also available if needed.
1System-Level Legal Department View
2Interactively Explore A World-Class Legal Team
3Independent Legal Operations Intelligence
4Calibrated Real In-House Legal Conditions
5Data-Driven Performance Insight
6The GLS Legal Operations Community
7Success-Driven Transformation Planning
8Execution-Ready Legal Operations Resources
9Strategies for Successful Legal Ops Implementation
10Execution Support When Needed
BEYOND INTELLIGENCE
A Video Introduction
Learn how the GLS platform complements its intelligence with practical resources and execution support where needed.
OUR LEGAL OPS COMMUNITY
Join the GLS Legal Ops Community
Join the largest legal ops community outside of North America – dedicated to improving in-house performance & career outcomes.
Clients
Supporting leading companies worldwide.
FROM OUR CLIENTS
GLS transformed our templates from long, technical, jargon-filled documents to modern, short, accessible ones in plain language. The templates are now quicker and easier to prepare, negotiate and manage and harder to get wrong, with savings in time all round.
Cameron Ford
Senior Corporate Counsel – Commercial | Rio Tinto
FROM OUR CLIENTS
GLS assisted us with drafting a complex agreements. They did an excellent job helping us decide the required contracts and also guided us through the entire processes. My experience was painless and my expectations were certainly surpassed. I have since referred several clients to them and will continue to do so.
Amer A. Al-Zu’bi
General Counsel Board Secretary | Deyaar
FROM OUR CLIENTS
GLS provides robust, efficient and scalable tools and templates that enable legal functions within any organization to improve efficiency and reduce costs without sacrificing on quality.
Andre Doll
Senior Vice President – Group operations | Lals Group
FROM OUR CLIENTS
GLS has worked in close partnership with BIC over the past 2 years and within this short span of time have demonstrated their commitment to providing exceptional consumer focused legal services to BIC. GLS listens to your goals with undivided attention and helps you to achieve the most sensible outcome within the limited budget. I recommend GLS highly.
Simmy Rease
Legal Director MEA | BIC
FROM OUR CLIENTS
The suite of template documents that are available, and the team’s knowledge and flexibility to tailor it for our needs, has allowed us to find a very cost-efficient high-quality legal documentation solution. I would highly recommend GLS Law to not just start-ups, but also to any firms who are looking to reduce their legal costs (who isn’t, right?) without compromising but even improving standards.
Tommy Yip
COO | 3D Investment Partners
FROM OUR CLIENTS
GLS simplified our legal contract requirements with a great depth of understanding of our business, allowing us to be more agile and efficient in contract negotiations. The team at GLS is fast, inquisitive, extremely thorough and pricing was very competitive. This was conducted with a no-nonsense plain English approach. I highly recommend GLS for their innovative legal solutions and services.
Meng Choo Cheah
Former Head of Legal, Sephora | SEA & ANZ
Awards & Accolades
FINALIST
Outstanding Legal Innovator: Solutions Provider 2024
Winner
The Middle East Legal Awards 2021
Winner
Most Innovative Legal Services Provider 2020
E-BOOK REVIEWS
GLS Global is known to provide practical, transparent and cost-efficient advice. With this guide, they bring it all together under the concept of Legal Operations. It is strikingly convincing, with non-biased analytics, deconstruction and rebuilt to promote a real transformation agenda. We look forward to applying their methodology in the near term.
Peter Hoppe | General Counsel | Rio Tinto
E-BOOK REVIEWS
A unique and powerful guide to address Legal Operations’ challenges and transform them into opportunities.
Hassan Elmiligui | Head of Legal Operations | Cap Gemini
E-BOOK REVIEWS
GLS’s Ultimate Guide to Legal Operations couldn’t be more timely. As businesses move towards an increasingly tech-driven space, stronger demand for standardisation on legal documentation, coupled with an ever more complex regulatory environment, it is imperative upon in-house legal teams to rethink their roles and the tools they need to optimise legal services and create real business value. This Ultimate Guide is a real treasure to help legal teams think through the problem statements in a structured fashion, and works as a lighthouse in search for the solutions we need.
Diana Gan | Head of Legal | Dulwich International
E-BOOK REVIEWS
GLS’s book goes beyond the hype and knuckles down with practical tips on how to structure and guide the transformation of a legal department of any size. Many legal departments have various levels of maturity and the larger they are the harder it can be to decide where to start. With its Tube Map, formative stations and repeater stations, you can decide what actions will give you the best return for the effort that will undoubtedly be needed.
Eric O’Donnell | Head of Legal Operations | TotalEnergies
Frequently Asked Questions
The GLS Legal Transformation Tube Map is a transformation planning and intelligence system developed by GLS for in-house legal leaders seeking better performance and cost outcomes.
It provides a coherent, navigable, digital model of what a world-class legal function looks like, depicting optimised performance at a system level, individual function level, and down to specific infrastructure elements.
In one place, leaders can see what world-class performance looks like, benchmark their current position, and freely access the intelligence needed to close identified performance gaps.
The Tube Map makes GLS intelligence directly accessible, enabling in-house teams to confront the challenge of improving performance while reducing cost — even with limited resources.
The GLS Legal Operations Centre offers a complete intelligence, resource, and execution-support platform for in-house legal teams seeking better performance and cost outcomes.
At its core sits the GLS Legal Transformation Tube Map - the world’s first coherent, navigable intelligence system allowing you to digitally explore the ecosystem of a world-class legal team.
With a few clicks, in-house leaders can access intelligence on how a world-class legal team operates, benchmark their current position, and determine how to efficiently close performance gaps.
The Tube Map is powered by the GLS Knowledge Centre – which we believe is the largest freely available body of independent legal department performance intelligence globally.
From our platform, in-house leaders can access the intelligence needed to self-implement performance improvements, with optional resources and execution support where required.
The GLS Legal Operations Centre provides a complete intelligence, resource, and execution support platform
◼️Legal Transformation Tube Map: A coherent, navigable system depicting an optimally performing in-house legal team, showing what “good” looks like and enabling benchmarking, gap analysis, and structured performance improvement planning.
◼️Knowledge Centre: The world’s largest body of independent legal department performance intelligence, freely available to in-house legal teams globally.
◼️Legal Department Resource Stack: The largest collection of practical legal department tools and resources required to support legal transformation.
◼️GLS Legal Operations Community: A global community of like-minded in-house lawyers focused on improving legal team performance and in-house career outcomes.
Most of our intelligence is provided free of charge, as is access to the GLS Legal Operations Community. No organisation globally is doing more to help in-house legal teams transform independently.
When you are ready to turn insights into action, join 25,000+ other like-minded in-house lawyers in the GLS Legal Ops Community for free – the largest group of its kind outside of North America.
Registration unlocks the practical execution layer beneath GLS’s free legal performance intelligence - giving you access to GLS sponsored/delivered tools, training, and support to turn insight into action. Member resources include:
◼️Execution tools: templates, audit kits, checklists, and transformation assets
◼️Skills & transformation training: practical, vocational legal ops programs
◼️Ultimate Guide to Legal Ops: GLS’s flagship legal operations playbook
◼️Legal Ops Certification: discounted access to the Middle East’s first government-approved certification
◼️Webinars & masterclasses: member-only sessions plus full back catalogue
◼️Community surveys & benchmarks: real data on how in-house teams operate globally
◼️Curated intelligence feeds: personalised performance insights on demand
◼️In-person events: priority access in Singapore and the UAE (UK & US expansion planned)
The LOC is an essential support resource for anyone whose job it is to meet the legal support requirements of a business with finite legal function resources. Specific use cases include:
◼️In-house lawyers lacking the knowledge to formulate an effective legal transformation plan
◼️Busy in-house legal teams that want to boost their productivity
◼️Businesses looking to enhance the capabilities of their legal teams
◼️1-person "legal teams" that need to leverage their expertise and capacity
◼️Large legal teams looking to introduce standardized and effective practices
◼️Legal operations teams looking for in-depth subject matter specific intelligence
Legal teams looking for world-class resources at more affordable prices
Access to the GLS Legal Operations Centre is entirely free - no subscriptions, no paywalls, no friction. The intelligence platform is fully open for you to explore.
Access to the GLS Legal Operations Community is membership-based, but membership is also free and takes less than 30 seconds to join.
Any additional tools or resources you may require as you transform your legal team - and which are available through the GLS Legal Department Resource Stack - are offered on clearly published commercial terms.
Our managed legal service solutions are likewise available on disruptive commercial terms.
You can book a free appointment right here or simply register for free on the LOC, and we will send you a detailed Welcome Pack and a series of automated emails that effectively introduces how the LOC can help your in-house legal team to achieve more with less.
There is no other provider globally (that we have encountered) focused solely on helping the in-house legal community achieve optimal performance independent of external support.
All in-house teams are given ungated, free access to the Legal Transformation Tube Map and its supporting intelligence. No fees. No paywalls. No friction.
Most service providers sell solutions that address only part of the performance problem - automation tools, CLMS platforms, or subscriptions. We take a different approach.
Our model reflects the reality facing most in-house teams: workloads continue to grow while resources remain finite. In that environment, self-help is often the only viable path forward.
We give teams free access to a complete, intelligence-led system that enables in-house teams to self-implement performance improvements across every aspect of legal operations.
Because our intelligence is 100% free and universally relevant, we do not rely on traditional legal industry business development or marketing tactics. Teams engage with GLS because the platform is genuinely useful, which puts the relationship on the right footing from the outset.
Our free, intelligence-led model is sustainable because some teams will, at times, require execution support - which we provide on exceptional commercial terms, enabled by intelligence-led legal operations strategies and purposefully deployed legal technology.
Legal operations remains a relatively young discipline, with innovation emerging from a highly dispersed global in-house community. By hosting the GLS Legal Operations Community, we sit at the centre of that innovation while supporting the execution layer of transformation.
We are playing the long game - giving teams the intelligence they need to help themselves - but you are here if you need us. No one else does this quite the way we do.
GLS exists to help in-house legal teams achieve maximum productivity and performance while reducing both human and financial resource consumption.
We do this by publishing what we believe to be the world’s largest independently produced body of intelligence on legal department performance by means of the interactive GLS Legal Transformation Tube Map and supporting intelligence.
In practical terms, this means helping legal teams do more themselves by providing free access to our intelligence resources and the GLS Legal Operations Community.
Where execution support or managed service solutions are required, these are available on clearly defined commercial terms. Such services do not constitute legal advice and are not presented as such.
For completeness, GLS Group includes a licensed law firm, should legal advice ever be required. However, GLS Solutions Pte Ltd is not a law firm and does not provide legal advice. Our sole focus is the provision of intelligence, resources, and execution support to help in-house teams improve performance and cost outcomes.
