GLS Knowledge Centre
Enabling a dynamic and vibrant global legal operations community
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In-House Tip: Invest in Continuous Learning
5 min • 17 Feb 25
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Top 10 Legal Docs - The Work Horses
8 minutes • 14 Feb 25
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The Essential Contract Function Checklists
2 minutes • 10 Feb 25
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Legal Ops Essentials: Commit to Constant Contracting Improvement
1 min • 03 Feb 25
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How to Avoid a High-Tech Train Wreck
8 mins • 14 Nov 24
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In-House Legal Tip: Plan Your In-House Legal Career
3 min • 31 Oct 24
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GLS Study Hall: Knowledge Acquisition Strategies
6 min • 30 Oct 24
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Contracting Policies: Eliminate Weakness In Your Contracting Function
6 minutes • 07 Oct 24
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16 Unacceptable In-House Legal Resource Management Wastage Scenarios
5 min • 03 Oct 24
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GLS Study Hall: Golden Rules For Proactive Advisory
8 min • 30 Sep 24
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Managed Legal Services: 10 Tips For Success
3 min • 09 Sep 24
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GLS Study Hall: Golden Rules For Internal Client Communications
5 min • 01 Sep 24
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Top 10 Rules For Developing A World Class Legal Template Library
5 min • 14 Aug 24
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The True Cost Of A Sluggish Contracting Function
3 min • 07 Aug 24
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Do Law Firm Panels Make Sense?
5 min • 07 Jul 24
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AI vs Legal Code of Conduct
4 min • 03 Jul 24
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Legal Ops Essentials: 10 Indicators of a Great In-House Legal Training Program
2 min • 12 Jun 24
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In-House Legal Tip: Get Your Legal Department Operating Authority
1 min • 05 Jun 24
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10 Ways GLS Overflow™ Can Help Your In-House Team With Today’s Problems
2 min • 20 May 24
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Legal Ops Tools: The Legal Department Service Charter
3 mins • 15 May 24
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Essential Legal Training for Your Internal Clients
4 min • 13 May 24
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Managed Legal Services versus Legal Secondments
3 min • 02 May 24
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Legal Ops Tools: 20 Reasons Why a Contract Playbook Is Essential
4 min • 25 Apr 24
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The Benefits of Effective Legal Operations
12 mins • 18 Mar 24
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Legal Ops Tools: The Simple Checklist
5 mins • 02 Mar 24
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CLMS Nightmares: Why CLMS Fails & What You Can Do About It
5min • 20 Feb 24
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Traditional Law Is Broken (Part 1)
5 minutes • 14 Feb 24
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Legal Ops: Ride The Wave Or Get Washed Away
4 mins • 08 Feb 24
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In-House Careers: Find Your Mentor
2 minutes • 11 Dec 23
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Legal Ops Tools: Template Standardisation & Efficiency
3 mins • 07 Dec 23
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In-House Careers: Are you replaceable as an in-house lawyer?
2 minutes • 07 Dec 23
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In-House Legal Tip: Take Time Off
2 minutes • 04 Dec 23
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GLS Legal Operations Community: 2023 - Year in Review
• 04 Dec 23
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UAE National Day 2023 Discount
1 min • 30 Nov 23
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GLS VIP Client Training 2024 Agenda Announced
2 min • 29 Nov 23
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In-House Careers: Review Your Performance
2 minutes • 27 Nov 23
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In-House Legal Tip: Problem Solve Always
2 minutes • 23 Nov 23
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In-House Careers: Know Your Worth
2 min • 23 Nov 23
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In-House Legal Tip: Try calling your client
2 min • 20 Nov 23
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Harvard: Mastering the in-house legal services continuum.
2 min • 15 Nov 23
Artificial Intelligence Tools for In-House Lawyers
4 min • 14 Nov 23
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In-House Legal Tip: Be an expert in your Company … and the law.
3 min • 13 Nov 23
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GLS Legal Opinion: How many hours should the in-house community be working?
3 min • 09 Nov 23
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In-House Legal Tip: Knowledge Hack Your Way To In-House Excellence
1 min • 01 Nov 23
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In-House Legal Tip: Legal service request forms are essential
1 min • 22 Oct 23
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Legal Dept. Key Performance Indicators - Why & What?
4 min • 18 Oct 23
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In-House Legal Tip: Embrace Legal KPIs
1 min • 17 Oct 23
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In-House Legal Tip: More Means Less
1 min • 09 Oct 23
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Artificial Intelligence | 10 Concerns & 10 Responses
15min • 07 Oct 23
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In-House Legal Tip: 12 Legal Dept. Knowledge Hacks
2 min • 02 Oct 23
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In-House Legal Tip: Low Tech First - Always!
1 min • 25 Sep 23
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GLS News - GLS launches Indemnity Checklist
• 18 Sep 23
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GLS Masterclass: Driving Internal Client Alignment
1 min • 15 Sep 23
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GLS News - GLS launches Warranty Checklist
1 min • 11 Sep 23
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GLS Masterclass: What is the Market Looking For?
1 min • 07 Sep 23
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GLS Masterclass: The Contracting Playbook
1 min • 31 Aug 23
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Legal Ops Essentials: What does good legal team leadership look like
2 min • 30 Aug 23
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In-House Legal Tip: Lead or Languish
2 min • 28 Aug 23
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Legal Ops Essentials: 10 powerful tools to efficiently upskill junior legal team members
2 min • 21 Aug 23
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In-House Legal Tip: Upskill Junior Team Members
1 min • 21 Aug 23
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In-House Legal Tip: Balanced Legal Risk
1 min • 14 Aug 23
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GLS Masterclass: a Framework for Legal Ops Decision Making
1 min • 14 Aug 23
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GLS News - Singapore’s National Day offer
• 07 Aug 23
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In-House Legal Tip: The Clause Bank - unleash its power
1 min • 27 Jul 23
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In-House Legal Tip: Reduce White Noise
• 27 Jul 23
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GLS News: intelligence feeds are now available through connect zone
2 min • 20 Jul 23
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GLS Masterclass: Best Practice Legal Template Management
1 min • 20 Jul 23
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GLS News - Q3 and Q4 2023 Webinar Line-Up Announced
• 17 Jul 23
SRA Publish CYBERCRIME SAFETY Warning
1 min • 13 Jul 23
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GLS News - Upcoming GLS Masterclass
1 min • 13 Jul 23
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In-House Legal Tip: Get Outcomes, not Headcount
1 min • 12 Jul 23
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CYBERCRIME SAFETY ADVICE
• 05 Jul 23
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In-House Legal Tip: Only Implement a CLMS when Ready!
1 min • 03 Jul 23
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Legal Ops Essentials: Matter Lifecycle Management 101 Guide
2 min • 30 Jun 23
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11 Structural Reasons why MLMS projects fail
• 30 Jun 23
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Legal Ops Essentials: 21 Tips to Achieve Plain English Contract Drafting
• 27 Jun 23
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GLS Legal Ops: Legal Department Cost Reduction Tips
2 min • 27 Jun 23
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In-House Legal Tip: Reduce Legal Dept. Costs with Value Creation
1 min • 27 Jun 23
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In-House Legal Tip: Implement Internal Client SLAs
1 mins • 26 Jun 23
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In-house counsel: Build an effective internal client strategy
22 min • 24 Jun 23
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GLS Launches In-House Legal Team Wellbeing Initiative
2 min • 22 Jun 23
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In-House Legal Tip: 10 tips for a great in-house legal team training program
3 • 21 Jun 23
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GLS Group Completes GDPR Aligned Contact Clean Up
1 mins • 21 Jun 23
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Legal Ops Tips: Essential Intellectual Property Function Checklists
4 minutes • 21 Jun 23
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In-House Legal Tip: Activate Checklists
1 min • 20 Jun 23
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GLS News - New Contracting Playbook Launched
1 min • 19 Jun 23
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GLS Masterclass: Architecting an effective Managed Legal Services Program
1 min • 15 Jun 23
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In-House Legal Tip: Train Constantly
1 min • 12 Jun 23
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In-House Legal Tip: Harness the Power of Standardization
2 min • 07 Jun 23
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In-House Legal Tip: Harness the Power of Legal Process Standardization
3 mins • 05 Jun 23
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GLS Legal Transformation Tube Map unveiled
• 05 Jun 23
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GLS News - client secures prestigious FT Innovative IHL Nomination
• 23 May 23
GLS Wellbeing - Stretches for Lawyers
3 min • 21 May 23
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GLS News - GLS successfully exits LegalSifter
1 min • 09 May 23
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In-House Legal Tip: Write down your Policies
1 min • 19 Apr 23
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In-House Legal Tip: Evidence Your Contributions
1min • 11 Apr 23
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In-House Legal Tip: 3 Things You Can Do Better
2 min • 04 Apr 23
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Legal Ops Essentials: What KPIs should your legal team implement?
5 min • 03 Apr 23
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Launch of GLS Ultimate Guide to Legal Operations
• 30 Mar 23
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In-House Legal Tip: Understand Legal Technology
1 min • 27 Mar 23
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Top 10 Legal Docs - The Work Horses
8 minutes • 14 Feb 25
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In-House Legal Tip: Plan Your In-House Legal Career
3 min • 31 Oct 24
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16 Unacceptable In-House Legal Resource Management Wastage Scenarios
5 min • 03 Oct 24
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Top 10 Rules For Developing A World Class Legal Template Library
5 min • 14 Aug 24
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Legal Ops Tools: The Legal Department Service Charter
3 mins • 15 May 24
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The Benefits of Effective Legal Operations
12 mins • 18 Mar 24
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Legal Ops Tools: The Simple Checklist
5 mins • 02 Mar 24
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Traditional Law Is Broken (Part 1)
5 minutes • 14 Feb 24
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Legal Ops: Ride The Wave Or Get Washed Away
4 mins • 08 Feb 24
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Legal Ops Tools: Template Standardisation & Efficiency
3 mins • 07 Dec 23
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GLS Legal Operations Community: 2023 - Year in Review
• 04 Dec 23
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UAE National Day 2023 Discount
1 min • 30 Nov 23
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In-House Careers: Review Your Performance
2 minutes • 27 Nov 23
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In-House Legal Tip: Try calling your client
2 min • 20 Nov 23
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Harvard: Mastering the in-house legal services continuum.
2 min • 15 Nov 23
Artificial Intelligence Tools for In-House Lawyers
4 min • 14 Nov 23
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GLS Legal Opinion: How many hours should the in-house community be working?
3 min • 09 Nov 23
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In-House Legal Tip: Knowledge Hack Your Way To In-House Excellence
1 min • 01 Nov 23
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In-House Legal Tip: Legal service request forms are essential
1 min • 22 Oct 23
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Legal Dept. Key Performance Indicators - Why & What?
4 min • 18 Oct 23
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In-House Legal Tip: Embrace Legal KPIs
1 min • 17 Oct 23
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Artificial Intelligence | 10 Concerns & 10 Responses
15min • 07 Oct 23
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GLS Masterclass: What is the Market Looking For?
1 min • 07 Sep 23
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Legal Ops Essentials: What does good legal team leadership look like
2 min • 30 Aug 23
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In-House Legal Tip: Lead or Languish
2 min • 28 Aug 23
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Legal Ops Essentials: 10 powerful tools to efficiently upskill junior legal team members
2 min • 21 Aug 23
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In-House Legal Tip: Upskill Junior Team Members
1 min • 21 Aug 23
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GLS Masterclass: a Framework for Legal Ops Decision Making
1 min • 14 Aug 23
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In-House Legal Tip: The Clause Bank - unleash its power
1 min • 27 Jul 23
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GLS Masterclass: Best Practice Legal Template Management
1 min • 20 Jul 23
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Legal Ops Essentials: Matter Lifecycle Management 101 Guide
2 min • 30 Jun 23
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11 Structural Reasons why MLMS projects fail
• 30 Jun 23
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GLS Legal Ops: Legal Department Cost Reduction Tips
2 min • 27 Jun 23
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In-House Legal Tip: Reduce Legal Dept. Costs with Value Creation
1 min • 27 Jun 23
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In-house counsel: Build an effective internal client strategy
22 min • 24 Jun 23
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In-House Legal Tip: 10 tips for a great in-house legal team training program
3 • 21 Jun 23
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Legal Ops Tips: Essential Intellectual Property Function Checklists
4 minutes • 21 Jun 23
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GLS Masterclass: Architecting an effective Managed Legal Services Program
1 min • 15 Jun 23
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Legal Ops Essentials: What KPIs should your legal team implement?
5 min • 03 Apr 23
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In-House Legal Tip: Understand Legal Technology
1 min • 27 Mar 23
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Legal Ops Tools: Contracting Playbooks
3 min • 11 Mar 23
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GLS Legal Ops: 25 Signs Your Legal Team Needs to Transform
3 mins • 16 Feb 23
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The 4 Stages Of Legal Department Transformation
5 mins • 17 Nov 22
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20 Tips For Blueprinting Your Legal Team’s Transformation
5 mins • 17 Nov 22
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Legal Team Efficiency: a Legal Operations Model that Works
12 mins • 18 Jul 22
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What are Legal Operations?
4 mins • 12 Jul 22
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Legal Ops: A Simple Decision-Making Framework to Drive Legal Team Transformation
9 mins • 23 Jun 22
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Can legal operations benefit all legal teams?
4 mins • 22 Jun 22
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Legal Ops Tips: Essential GDPR Checklists
2 minutes • 20 Jun 22
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Top 10 In-House Legal Team Resolutions for a New Year
6 mins • 08 Apr 22
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Legal Ops Essentials: 20 Tips to help you successfully implement your legal team transformation plan
5 mins • 03 Apr 22
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Legal Operations Essentials: The Legal Services Request Form
15 mins • 05 Feb 22
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How to avoid legal transformation project failure (Part K - GLS’s Ultimate Guide to Legal Operations)
5 mins • 03 Feb 22
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Legal Ops: Deploying an agile resourcing strategy for legal professionals
15 mins • 05 Dec 21
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Legal Ops Essentials: Building Your Case For Legal Team Transformation
2 mins • 01 Dec 21
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Visualizing an Optimal In-House Legal Function (Part F - GLS’s Ultimate Guide to Legal Operations)
5 mins • 23 Nov 21
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The In-House Leader’s Leadership Dilemma (Part E - GLS’s Ultimate Guide to Legal Operations)
5 mins • 22 Nov 21
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What is meant by Legal Operations (Part B - GLS’s Ultimate Guide to Legal Operations)
15 mins • 21 Nov 21
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Legal Team Skills: Rid Your Documents Of Typos
5 mins • 06 Dec 20
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GLS Legal Ops Masterclass 6 - Legal Tech: Embracing it Safely
45 mins • 30 Jul 20
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GLS Legal Ops Masterclass 5: The Future Ready Lawyer
1 hr • 25 Jun 20
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GLS Legal Ops Masterclass 4: Legal Team Performance - Data Analytics & Tracking Tangible Outcomes
75 mins • 28 May 20
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GLS Legal Ops Masterclass 3 - Leveraging Legal Department Resources (A Case Study)
80 mins • 23 Apr 20
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GLS Legal Ops Masterclass 2: Foundational Legal Department Policies & Prioritization Theory
80 mins • 30 Mar 20
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Performance Managing Your External Legal Counsel
15 minutes • 15 Jan 20
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GLS Masterclass: Leveraging Legal Department Resources (A Case Study)
1 min • 14 Nov 19
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GLS Masterclass: Foundational Legal Department Policies & Prioritization Theory
1 min • 14 Oct 19
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GLS Masterclass: Data Analytics & Tracking Tangible Outcomes
1 min • 14 Sep 19
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GLS Legal Docs
1 min • 12 Sep 19
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What A.I. means for the Legal Industry
15 mins • 01 Aug 19
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GLS Legal Ops Masterclass 1: In-House Legal Team Challenges and a Framework for Legal Ops decision making
1 hr • 17 Jul 19
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So you think in-house lawyers are not important?
8 minutes • 13 Jun 19
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Why do I need a Services Agreement?
7 minutes • 17 May 19
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GLS Quick Quotes
7 minutes • 16 May 19
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RPLV: Transformative Decision Making
15 mins • 13 May 19
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GLS Launches GLS Legal Templates
12 minutes • 04 Jan 19
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GLS Goes Back to School
4 minutes • 13 Dec 18
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Un-breaking the law
2 minutes • 06 Apr 17
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Traditional Law Is Broken (Part 2)
8 minutes • 20 Feb 17
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What makes GLS Law so accessible
4 minutes • 29 Apr 15
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Traditional Law: Why has law run off the track?
1 minute • 31 Dec 14
Have Your Say
Inherently in-house lawyers will often work in a more isolated environment than their private practice
counterparts. As such, chances to share experience, cross fertilize ideas and benefit from new learnings
have traditionally been unfortunately restricted.
The ambition of the GLS 10,000 IN-HOUSE VOICES project is to use technology to start to change that dynamic.
So we regularly survey the in-house community and freely share the results / consolidated wisdom
gathered.
Each survey is free and open to any in-house lawyer to contribute to. The results of every survey are
consolidated, and are free to anyone that would like to learn from the data gathered.
Thank you for contributing your input and interest to this project, and helping to strengthen the in-house
community.
Welcome to the GLS Knowledge Centre.
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How to Avoid a High-Tech Train Wreck
8 mins • 14 Nov 24
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AI vs Legal Code of Conduct
4 min • 03 Jul 24
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Legal Ops Tools: The Simple Checklist
5 mins • 02 Mar 24
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CLMS Nightmares: Why CLMS Fails & What You Can Do About It
5min • 20 Feb 24
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Legal Ops Tools: Template Standardisation & Efficiency
3 mins • 07 Dec 23
Artificial Intelligence Tools for In-House Lawyers
4 min • 14 Nov 23
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Artificial Intelligence | 10 Concerns & 10 Responses
15min • 07 Oct 23
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In-House Legal Tip: Low Tech First - Always!
1 min • 25 Sep 23
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CYBERCRIME SAFETY ADVICE
• 05 Jul 23
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11 Structural Reasons why MLMS projects fail
• 30 Jun 23
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GLS News - GLS successfully exits LegalSifter
1 min • 09 May 23
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In-House Legal Tip: Understand Legal Technology
1 min • 27 Mar 23
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GLS Masterclass: Legal Tech
1 min • 15 Feb 23
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Visualizing an Optimal In-House Legal Function (Part F - GLS’s Ultimate Guide to Legal Operations)
5 mins • 23 Nov 21
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GLS Legal Ops Masterclass 6 - Legal Tech: Embracing it Safely
45 mins • 30 Jul 20
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GLS Masterclass: Data Analytics & Tracking Tangible Outcomes
1 min • 14 Sep 19
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What A.I. means for the Legal Industry
15 mins • 01 Aug 19
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GLS Launches GLS Legal Templates
12 minutes • 04 Jan 19
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GLS Invests in Automio
5 minutes • 29 Dec 18
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In-House Tip: Invest in Continuous Learning
5 min • 17 Feb 25
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16 Unacceptable In-House Legal Resource Management Wastage Scenarios
5 min • 03 Oct 24
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In-House Legal Tip: Get Your Legal Department Operating Authority
1 min • 05 Jun 24
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In-House Careers: Find Your Mentor
2 minutes • 11 Dec 23
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In-House Careers: Are you replaceable as an in-house lawyer?
2 minutes • 07 Dec 23
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In-House Legal Tip: Take Time Off
2 minutes • 04 Dec 23
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In-House Careers: Review Your Performance
2 minutes • 27 Nov 23
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In-House Legal Tip: Problem Solve Always
2 minutes • 23 Nov 23
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In-House Legal Tip: Try calling your client
2 min • 20 Nov 23
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Harvard: Mastering the in-house legal services continuum.
2 min • 15 Nov 23
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In-House Legal Tip: Legal service request forms are essential
1 min • 22 Oct 23
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In-House Legal Tip: Embrace Legal KPIs
1 min • 17 Oct 23
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In-House Legal Tip: More Means Less
1 min • 09 Oct 23
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In-House Legal Tip: 12 Legal Dept. Knowledge Hacks
2 min • 02 Oct 23
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In-House Legal Tip: Low Tech First - Always!
1 min • 25 Sep 23
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In-House Legal Tip: Lead or Languish
2 min • 28 Aug 23
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In-House Legal Tip: Upskill Junior Team Members
1 min • 21 Aug 23
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In-House Legal Tip: Balanced Legal Risk
1 min • 14 Aug 23
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In-House Legal Tip: The Clause Bank - unleash its power
1 min • 27 Jul 23
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In-House Legal Tip: Reduce White Noise
• 27 Jul 23
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In-House Legal Tip: Get Outcomes, not Headcount
1 min • 12 Jul 23
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In-House Legal Tip: Only Implement a CLMS when Ready!
1 min • 03 Jul 23
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In-House Legal Tip: Reduce Legal Dept. Costs with Value Creation
1 min • 27 Jun 23
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In-House Legal Tip: Implement Internal Client SLAs
1 mins • 26 Jun 23
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In-House Legal Tip: Activate Checklists
1 min • 20 Jun 23
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In-House Legal Tip: Train Constantly
1 min • 12 Jun 23
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In-House Legal Tip: Harness the Power of Standardization
2 min • 07 Jun 23
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In-House Legal Tip: Harness the Power of Legal Process Standardization
3 mins • 05 Jun 23
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In-House Legal Tip: Write down your Policies
1 min • 19 Apr 23
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In-House Legal Tip: Evidence Your Contributions
1min • 11 Apr 23
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In-House Legal Tip: 3 Things You Can Do Better
2 min • 04 Apr 23
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In-House Legal Tip: Understand Legal Technology
1 min • 27 Mar 23
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In-House Legal Tip: Understand what your Business Values
1 min • 06 Mar 23
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In-House Legal Tip: Performance Manage your External Counsel
1 min • 20 Oct 22
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In-House Legal Tip: Never Fail
3 min • 13 Aug 22
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Top 10 In-House Legal Team Resolutions for a New Year
6 mins • 08 Apr 22
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GLS Masterclass: The Future Ready Lawyer
1 min • 15 Jan 21
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GLS Masterclass: Leveraging Legal Department Resources (A Case Study)
1 min • 14 Nov 19